Terms & Conditions

1. Agreement to Terms

By accessing or using the website of Deep11 Compusoft Pvt Ltd (https://www.deep11compusoft.com) or contracting any of our software development, design, cloud consulting, or digital marketing services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, you should refrain from using our services.

2. Service Proposals & Scope of Work

All software engineering and marketing engagements are governed by a mutually approved Scope of Work (SOW), Project Proposal, or Service Level Agreement (SLA). Any requests for additional features, design revisions beyond agreed iteration limits, or third-party integrations not detailed in the original SOW will be scoped separately through a formal Change Order.

3. Client Responsibilities & Cooperation

Software engineering and digital marketing are collaborative, iterative disciplines. To ensure timely delivery of milestones, the Client agrees to:

• Provide required branding assets, text content, database credentials, or API access keys in a timely manner.
• Designate a qualified representative to participate in milestone reviews and provide constructive feedback within 5 business days of sprint submissions.
• Ensure all content and digital assets provided to Deep11 Compusoft do not infringe upon any third-party copyright or intellectual property rights.

4. Intellectual Property & Code Ownership

Upon complete receipt of all agreed fees and charges associated with the project development, all custom code, proprietary logic, design templates, and tailored assets created specifically for the Client shall become the exclusive intellectual property of the Client. Deep11 Compusoft reserves the right to showcase completed non-confidential project visuals and general scope summaries in our promotional portfolio.

5. Deliverable Acceptance & Warranty Support

Upon delivery of any project milestone or production deployment, the Client shall have a 14-day user acceptance testing (UAT) window to report any functional bugs or discrepancies against the agreed system specifications. Deep11 Compusoft will rectify confirmed bugs at no additional cost during this warranty window.

6. Payment Terms & Invoicing

Invoices are issued according to agreed project milestones (e.g., initial deposit, UI/UX approval, beta deployment, and final release). Payment is due within the timeframe indicated on each invoice. Service fees are subject to applicable Goods and Services Tax (GST) in accordance with statutory regulations.

7. Limitation of Liability

Deep11 Compusoft shall not be held liable for indirect, incidental, consequential, or punitive damages resulting from third-party server downtimes, third-party API deprecations, or unauthorized intrusions occurring outside our managed environments. In all circumstances, our maximum aggregate liability shall not exceed the fees paid by the Client for the specific deliverable in dispute.